Inside FxPro: Broker Details and Services

A trader researching FxPro for the first time often wants a single, reliable page that answers the basics: who runs this broker, who regulates it, and what happens to funds if something goes wrong. This page covers that ground directly.

Who Is FxPro 

FxPro has operated as a forex and CFD broker since 2006. The group is headquartered in London, United Kingdom, with additional offices in Limassol (Cyprus), Nassau (Bahamas), and Dubai (UAE). The Dubai office at +971 4 4243023 handles regional client queries, which is useful for traders in Pakistan’s time zone (PKT, UTC+5).

The broker serves over 2 million clients across 173 countries. It holds more than 85 industry awards and maintains over €100 million in capital. These figures come from FxPro’s own disclosures and reflect the scale of the operation.

FxPro does not operate as a market maker in the traditional sense. It routes orders through a No Dealing Desk (NDD) model. Execution speed runs below 14 milliseconds, processing over 7,000 orders per second. That matters when spreads move during volatile sessions – the London open at 13:00 PKT or the New York overlap at 18:00 PKT, for instance.

Company Milestones

Year Milestone
2006 FxPro founded; initial FCA authorization obtained
2007 CySEC license granted; European operations expanded
2010 Client base crosses 500,000 globally
2015 cTrader platform integration added
2017 FSCA (South Africa) regulation secured
2019 SCB (Bahamas) license added for international clients
2022 2 million client milestone reached
2023 FxPro Edge web platform launched
2024 85+ awards accumulated; €100M+ capital maintained

Regulation and Licensing

FxPro operates under four regulatory frameworks. Each one imposes specific conduct rules and client protection requirements. Pakistani residents typically trade under the SCB (Bahamas) entity, though the FCA and CySEC entities apply to clients in their respective jurisdictions.

Regulatory Summary

Regulator Jurisdiction License Type Client Protection
FCA (Financial Conduct Authority) United Kingdom Full authorization FSCS compensation up to £85,000; segregated funds
CySEC (Cyprus Securities and Exchange Commission) Cyprus / EU Investment firm license ICF compensation up to €20,000; segregated funds
SCB (Securities Commission of the Bahamas) Bahamas Securities dealer license Segregated client funds; negative balance protection
FSCA (Financial Sector Conduct Authority) South Africa Financial services provider Segregated funds; local conduct standards

FxPro is not directly licensed by Pakistan’s Securities and Exchange Commission of Pakistan (SECP). However, forex trading is legal in Pakistan, and Pakistani residents can access FxPro’s services legally through the SCB-regulated entity. If a dispute arises, clients can escalate to the relevant regulator (FCA or CySEC for EU-adjacent entities, SCB for international accounts) or pursue resolution through Pakistani courts or SECP.

The FCA license is the most stringent of the four. It requires client money to be held in segregated accounts at top-tier banks, separate from company operational funds. FxPro cannot use client deposits to cover its own expenses. That separation is a structural protection, not just a policy.

Mission and Values

FxPro operates on a straightforward principle: give traders access to deep liquidity, transparent pricing, and reliable execution without interference. The broker does not take positions against clients. Spreads start from 0.0 pips on raw accounts. There are no hidden markups on order fills. The focus is on infrastructure – platforms, speed, and regulatory compliance – rather than marketing promises.

Global Reach and Instruments

FxPro gives clients access to over 2,100 trading instruments. These span forex pairs, stock CFDs (including shares like Apple and Tesla), indices, metals, energies, and cryptocurrencies. Four platforms are available: MT4, MT5, cTrader, and FxPro Edge.

Each platform has specific strengths:

  • MT4 supports Expert Advisors (EAs) written in MQL4, one-click trading, and 21+ timeframes
  • MT5 adds Depth of Market (DoM), economic calendar integration, and MQL5 algo support
  • cTrader includes cBots (C# language), copy trading via the social tab, and 55+ built-in indicators
  • FxPro Edge is browser-based with drag-to-modify orders and modular windows – no download required

For Pakistani traders, the web-based FxPro Edge or MT4/MT5 WebTrader options are practical during variable internet conditions. VPS hosting is available for qualifying accounts, which keeps automated strategies running independently of local power or connectivity.

Leverage reaches up to 1:500 depending on the instrument and the entity under which the account is held. Forex majors, indices, and metals each carry different maximum leverage tiers. Check the FxPro Direct dashboard for exact values on specific instruments after account setup.

Client Protection

Fund Segregation and Compensation

Client funds are held in segregated accounts at tier-one banks. FxPro does not pool client money with operational funds. This applies across all regulated entities.

For FCA-regulated accounts, the Financial Services Compensation Scheme (FSCS) covers eligible clients up to £85,000 in the event of firm insolvency. For CySEC-regulated accounts, the Investor Compensation Fund (ICF) provides coverage up to €20,000. Pakistani clients trading under the SCB entity do not fall under FSCS or ICF directly, but segregated fund requirements still apply under Bahamian regulation.

Negative balance protection is active on all retail accounts. If a position moves sharply against a trader and the account balance drops below zero, FxPro resets it to zero. The trader does not owe the difference. This is a standard protection under most of FxPro’s regulatory frameworks.

Security Practices

FxPro uses SSL encryption for all client portal connections, with data backed up across servers in London and New York. Two-factor authentication (2FA) is available and recommended. Biometric login is supported on mobile apps. Email confirmations are sent for any account changes – password resets, withdrawal requests, personal detail updates.

FxPro will never contact clients through unsolicited calls, SMS, or emails to request passwords or identity documents. All document uploads must go through FxPro Direct – the official client portal. Sending documents by email is not accepted and poses a security risk.

For Pakistani clients, acceptable identity documents include the CNIC (front and back), a valid international passport, or a driver’s licence. Proof of address can be a utility bill (electricity, gas, or water) or a local bank statement, dated within the last three to six months.

Verification typically completes within one to two business days after documents are submitted through FxPro Direct.

Getting Started and Support

Account Setup Steps

Open a live account at fxpro.com by clicking Register in the top right corner. Enter basic details: name, country (Pakistan), email, and password. Provide nationality, date of birth, and a Pakistani mobile number (country code +92). Complete the financial profile and appropriateness test – this assesses CFD risk knowledge and is required for live account approval.

After registration, log into FxPro Direct and upload identity and address documents. Once verified, fund the account. FxPro does not impose a mandatory minimum deposit for live accounts. The practical lower limit depends on the selected payment method. Many traders begin with around $10-$20 on a Standard account, though the payment method’s own minimum may apply.

Deposit methods available to Pakistani traders include VISA, MasterCard, Maestro, UnionPay, Skrill, Neteller, Perfect Money, cryptocurrency, and bank transfer via local Pakistani banks. Bank transfers may take one to five business days. Card and e-wallet deposits are typically instant. FxPro does not charge deposit fees.

Contact Information

Channel Details
Live Chat Available at fxpro.com (fastest response, ~2 minutes)
Email [email protected] (replies within 4 business hours)
International Phone +44 (0) 203 151 5550
Dubai Regional Office +971 (0) 4 4243023
Client Portal Tickets FxPro Direct (for account-specific issues)

Support operates 24 hours a day, five days a week, aligned with global market hours. The Dubai office covers PKT-adjacent time zones and handles regional queries. Live chat is the fastest route for urgent issues. Use FxPro Direct tickets for document queries or account-specific requests that require a paper trail.

For the FxPro About Us overview in the context of Pakistan, the key takeaway is straightforward: the broker has operated since 2006, holds licenses from four regulators, segregates client funds, and provides negative balance protection. Pakistani residents access the platform legally through the SCB entity. Registration takes minutes; verification takes one to two business days.

FAQ

Is FxPro regulated by Pakistan’s SECP?

FxPro does not hold a direct license from Pakistan’s Securities and Exchange Commission of Pakistan (SECP). Pakistani residents trade under the SCB (Bahamas) entity, which requires segregated client funds and negative balance protection. Forex trading is legal in Pakistan, and FxPro operates within that framework.

What documents do Pakistani traders need to verify an FxPro account?

Acceptable identity documents include a CNIC (front and back), valid passport, or driver’s licence. For proof of address, a utility bill (electricity, gas, or water) or a local bank statement dated within the last three to six months is accepted. All documents must be uploaded through FxPro Direct – not by email.

How long has FxPro been operating, and where is it based?

FxPro was founded in 2006 and is headquartered in London, United Kingdom. It also maintains offices in Limassol (Cyprus), Nassau (Bahamas), and Dubai (UAE). The broker has accumulated over 2 million clients across 173 countries since its founding.

What happens to funds if FxPro becomes insolvent?

Client funds are held in segregated accounts at tier-one banks, separate from FxPro’s operational funds. FCA-regulated clients are eligible for FSCS compensation up to £85,000, while CySEC clients fall under ICF coverage up to €20,000. Pakistani clients under the SCB entity benefit from segregated fund requirements under Bahamian regulation.

Does FxPro offer Islamic accounts for Pakistani traders?

Yes, FxPro offers swap-free (Islamic) accounts. Traders can request this account type during the registration process or through FxPro Direct after account setup. The Islamic account removes overnight swap charges, which aligns with Shariah-compliant trading requirements.

What is the minimum deposit required to start trading with FxPro in Pakistan?

FxPro does not impose a mandatory minimum deposit for live accounts. The practical lower limit depends on the selected payment method and its own minimum transaction rules. Many traders begin with around $10-$20 on a Standard account.

How can Pakistani traders contact FxPro support?

The fastest option is live chat at fxpro.com, with typical response times around two minutes. Email support is available at [email protected], with replies within four business hours. The Dubai regional office at +971 4 4243023 covers PKT-adjacent time zones for phone queries.